Dial +256726100100 from other network or 100 from your Lycamobile number
If you have any questions or would like to know more about Lycamobile, please do not hesitate to get in touch with us.
Lycamobile has a multilingual customer services team that operates from 8am to 8pm on weekdays and 9am to 5pm on weekends.
Lycamobile Uganda/ Tangerine Ltd, Head Office;
Plot 77 Yusuf Lule Road; Opposite Garden City Main Entrace;
Nakasero Kampala; Uganda- PO Box 37136
To contact Customer Services:
If your complaint has already been raised without a satisfactory response and you would like to escalate it further for investigation, please email us at firstname.lastname@example.org
We aim to resolve your complaint as soon as possible and will keep you updated on when and how we propose to resolve it. We do our best to resolve all complaints within 5 working days (excluding weekends and bank holidays).