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Lycamobile Uganda

Dial +256726100100 from other network or 100 from your Lycamobile number

If you have any questions or would like to know more about Lycamobile, please do not hesitate to get in touch with us.

Lycamobile has a multilingual customer services team that operates from 8am to 8pm on weekdays and 9am to 5pm on weekends.

Address:

Lycamobile Uganda/ Tangerine Ltd, Head Office;
Plot 77 Yusuf Lule Road; Opposite Garden City Main Entrace;
Nakasero Kampala; Uganda- PO Box 37136

To contact Customer Services:

  • Dial +256726100100 or 100 from Lycamobile.
  • Charges applicable as per the service provider you use for calling.
  • Please check with your service provider for any call charges.
  • You can also contact Customer Services via e-mail : cs@lycamobile.ug

If your complaint has already been raised without a satisfactory response and you would like to escalate it further for investigation, please email us at complaints@lycamobile.ug

We aim to resolve your complaint as soon as possible and will keep you updated on when and how we propose to resolve it. We do our best to resolve all complaints within 5 working days (excluding weekends and bank holidays).

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